State Farm® Insurance Agent Adam Haynes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Smith
May 14, 2025
3
out of
5
rating by Jessica Smith
"Had policy canceled and problems with auto payment multiple months in a row. Customer rep promised a call back but it wasn’t delivered when promised. It was reason enough for us to switch providers."
We responded:
"Jessica, thank you for your review. We are grateful that you took the time to give us an opportunity to review where we can get better in the service we provide. As we do, we hope that we can help you again in the future. "
Yolanda Ramirez
February 14, 2025
5
out of
5
rating by Yolanda Ramirez
"Emmy is the best been with them for years and will be for alone time"
We responded:
"Thank you for the 5 Star review!!"
christina ramirez
February 11, 2025
5
out of
5
rating by christina ramirez
"I’ve been a customer for a year and some months. Working with Cheyene! She’s amazing, responsive and knowledgeable. Would 100% recommend☺️"
We responded:
"Thank you for your review!! We really appreciate you!! "
Joe Lemos
January 13, 2025
5
out of
5
rating by Joe Lemos
"Megan was very friendly and professional! She took care of adding my vehicle within 5 minutes."
We responded:
"Joe thank you so much for the review! We appreciate you!!"
Tony DeFilippis
October 1, 2024
5
out of
5
rating by Tony DeFilippis
"I've been insured with Adam for many years with my home and auto and have been treated fairly."
We responded:
"Tony, thank you for your continued trust in our office over the years! I'm glad to know you've been satisfied with the service for your home and auto insurance. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever have any questions or need assistance, don't hesitate to reach out. - Adam Haynes - State Farm Insurance Agent, Burley, ID"
chad anderson
September 17, 2024
5
out of
5
rating by chad anderson
"Adam Haynes has be working with my wife and I for the last 12 years and we couldn't be happier. He has given us great discounts and answers are questions with ease. If he ever has a problem that he doesn't know the answer to he will find it and get back to us. I have been so happy they have provided very good coverage for excellent service and they have paid out perfectly for that coverage. I couldn't be happier with State farm. I recommend Adam Haynes 100%"
We responded:
"Chad, Thank you so much for your kind words and for being with us for the past 12 years! I'm glad to hear that you and your wife are happy with the discounts and coverage we've provided. It's always our goal to ensure you have the best service and support, and I'm grateful for your recommendation. If you ever need anything or have more questions, don't hesitate to reach out. - Adam Haynes - State Farm Insurance Agent, Burley, ID"
Wendy Mclean
July 20, 2024
5
out of
5
rating by Wendy Mclean
"These guys have awesome customer service at this Branch especially Emily who has always taken really good care of us and is always looked out for our best interest she is probably the number one reason I stay with State farm."
We responded:
"Hey Wendy! Thanks a ton for your awesome review! We're so happy to know that Emily has been taking such good care of you and looking out for your best interests. She's a fantastic part of our team! If you ever need anything else, we're here for you. - Adam Haynes - State Farm Insurance Agent, Burley, ID"
Kevin Williams
July 19, 2024
5
out of
5
rating by Kevin Williams
"These guys are the best especially Emily, they definitely look out for their customers even when it's going up against state farm corporation."
We responded:
"Thank you Kevin, we appreciate you!"
Megan Graf
July 18, 2024
5
out of
5
rating by Megan Graf
"I have been thoroughly impressed with this State Farm agency from the start. Their customer service is unmatched every representative I've interacted with has been knowledgeable, patient, and genuinely concerned about my needs. They are the best around!"
We responded:
"Hi Megan, thank you so much for your fantastic review! I'm incredibly happy to know that our customer service has left such a positive impression on you. Our team strives to be knowledgeable, patient, and genuinely concerned about our clients' needs, and it's wonderful to see that reflected in your experience. If you ever need anything else, please don't hesitate to reach out! - Adam Haynes - State Farm Insurance Agent, Burley, ID"
Hazel Girl
July 18, 2024
1
out of
5
rating by Hazel Girl
"It's time to find a new insurance company.. I've given this company 7yrs and have had plenty of problems with their lack of care. Poor communication and lack of follow-up are the biggest factors."
We responded:
"I am sorry to hear that this is your experience with our office! We take great pride in helping our customers and strive to be attentive to their requests. I would love to discuss your detailed concerns so that we can improve in that effort. Please reach out to me at 208-678-8700. Adam"
Quentin “Kick” K
April 17, 2024
5
out of
5
rating by Quentin “Kick” K
"Emily was vibrant and told me of offers! She came up with a great plan and an even better price!"
We responded:
"Wow, thank you for the five-star rating! Our team strives to provide quality coverage with outstanding prices, so we’re glad to hear we’ve met your expectations! We hope to provide you with excellent customer service and coverage for years to come! - Adam Haynes - State Farm Insurance Agent | Burley, ID"
L A Hardy (JTCS Buildings)
January 22, 2024
4
out of
5
rating by L A Hardy (JTCS Buildings)
"I have been with the agency for over ten years. Always great folks and easy to work with."
We responded:
"Thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
olivia Ortiz
October 23, 2023
5
out of
5
rating by olivia Ortiz
"Love the price that have given me Matthew has always been great with communicating & letting me know if anything needs to be updated"
We responded:
"Olivia, thank you so much for your review! We really appreciate the opportunity to help!!"
Jhonathan Viudes
September 6, 2023
4
out of
5
rating by Jhonathan Viudes
"Great place"
We responded:
"Thank you, Jhonathan, for the four-star rating! We appreciate you and the opportunity to help you with your insurance needs."
l santos
September 6, 2023
5
out of
5
rating by l santos
"Just like the introduction on your call if you're looking for the best you found it!! Great Customer service ! Can't just say one name they are all great! And the discounts for bundling and not just your vehicles covered but renters insurance too , way cheaper than anywhere else I've found and trust me I have looked!"
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Donald Sherbeck
July 10, 2023
2
out of
5
rating by Donald Sherbeck
"They answer there phones or respond to messages couldn't get ahold of them for 2 weeks so went to a different insurance agency,I would not recommend them rates are to high anyway"
We responded:
"Donald I apologize for your experience. We have looked at the issue and have corrected it so that our response times will be much better in the future and that this situation will not happen again. Thank you for the feedback."
Russell Hollins
November 30, 2022
5
out of
5
rating by Russell Hollins
"Unbeatable prices."
We responded:
"Thank you for the review! We are grateful for the opportunity to help you!"
Freddy Hernandez
October 31, 2022
1
out of
5
rating by Freddy Hernandez
"Very terrible because first they say they aren't going to increase the estimate they give you and later the bill comes in a different amount every month. So confusing and weird that makes you think what did you get yourself into."
We responded:
"Freddy, we’re sorry to hear that you’re unhappy about the service you’ve received. Unfortunately, we are unable to find your name in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account or if the spelling of your name appears different on the paperwork we’ve sent you, we would love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
Shawna Jo
October 29, 2022
5
out of
5
rating by Shawna Jo
"Such great people and excellent service!!"
We responded:
"Thank you for the five-stars, Shawna! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Kalin Nelson
August 12, 2022
5
out of
5
rating by Kalin Nelson
"5 stars"
We responded:
"Kalin, thank you! We appreciate your trust in us to take care of your insurance policies."
Kyle Kloska
September 27, 2021
5
out of
5
rating by Kyle Kloska
"They are very helpful and courtesy is in the way I should expect to be treated thanks for your help 👍"
We responded:
"Kyle, thank you for the review. We appreciate your business!"
Oscar Flores
August 2, 2021
5
out of
5
rating by Oscar Flores
"Great place!"
We responded:
"Hey thank you so much for the review! Please let us know if there is anything we can help you with."
Always Genuine
May 7, 2021
5
out of
5
rating by Always Genuine
"I gotta say Emily's customer service is outstanding! Very professional & makes you feel like a friend & welcome. Happy I called here & happy to be have insurance with this company! :)"
We responded:
"Thank you so much for this review and welcome to our office, we appreciate you choosing to do business with us!"
Mariela Trujillo
April 21, 2021
5
out of
5
rating by Mariela Trujillo
"I have been with state farm for quite some time and my go to girl is always Emily she is quick responsive and o so kind. She never makes us feel like we are a burden and always greets us with so much energy and kindness they work well with anything from life insurance to renters and car insurance I love the service and price."
We responded:
"Mariela, thank you for such a kind review! We really do appreciate you."
Jared Keller
February 12, 2021
5
out of
5
rating by Jared Keller
"We've loved Adam and State Farm. We use them for everything from auto to home to life insurance. I've checked with other groups but they have the best rates. When you call them no matter who you speak with it is like talking to an old friend."
We responded:
"Thanks so much Jared for your kind review! We really appreciate your trust in us to protect your family."